The tufting gun is intended for adult use. It has been designed with safety in mind, but it should not be used by children without adult supervision to ensure their safety.

For optimal performance, it's important to use glue that is compatible with your specific project. We recommend purchasing glue from our official website, where you can find options that are safe for use with our products.

Our tufting gun comes with a 3-in-1 cut pile needle, designed to meet a range of tufting requirements. This versatile needle enhances the easy-to-use nature of the gun, making it suitable for most projects.

We recomand two types of yarn:

• Soft Tufting Yarn (Cotton-Acrylic Blend): Perfect for creating plush, soft rugs and intricate 3D decorations.
• Durable Carpet Yarn (Wool-Cashmere-Nylon Blend): Ideal for making larger rugs that need to withstand high traffic and offer some waterproof capabilities.

1. First-Time Use: Start by practicing on scrap fabric to get comfortable with the gun’s richer work modes.
2. Regular Maintenance: Clean the gun regularly and avoid prolonged use to prevent overheating, ensuring the tool remains safe and effective.

1. Storage: Store the tufting gun in a dry, well-ventilated area to protect it from damage.
2. Accessories: Always use original accessories to maintain the safe operation and performance of the gun.

Check if the indicator light ring is illuminated. If it’s not lit, ensure the adapter and power connection are properly inserted and that the device is powered on. If the light is on and displays yellow, the device is in self-lock mode.In this case, press the MODE button located behind the gun to resume normal operation.

Our tufting guns and kits are in stock and ready to ship from our California warehouse — no preorders or backorders. Limited quantities available!

Thank you so much for your interest in our product! ❤️

We're currently launching in the U.S. first to ensure fast shipping, reliable fulfillment, and dedicated local support.

🌍 Not in the U.S.? No problem!

We're expanding to more countries soon — and we'd love to keep you in the loop.

👉 Click here to fill out our Interest Form so we can notify you as soon as we launch in your region.

Yes, the tufting kits and tufting guns ship directly from our California warehouse for fast delivery within the U.S.

Other components, such as the tufting frame, ship separately via air freight from our international logistics center, and a tracking number will be provided once it’s on the way.

We’re actively working to move more inventory into our U.S. warehouse for an even faster experience.

• Processing: 1-2 business days (order verification & packaging).
• Transit: 3-5 business days via FedEx/UPS Ground.
• Total Estimated Delivery: 4-7 business days from order date.

Absolutely! A tracking number is emailed once shipped. If you don’t receive the tracking email within 2-4 business days, contact us at support@clawlabtech.com

While rare, delays may occur due to:

• 📦 High order volumes (e.g., seasonal promotions)
• 🚚 Carrier issues (e.g., extreme weather or holidays)
• 🏠 Incorrect shipping addresses — please double-check your information at checkout